The Pensions Regulator (TPR) has awarded a contract to Bramble Hub and our partner CloudSource to assess options for the delivery of a new case management system. The project’s goal is to determine whether an existing system (built using OpenText Documentum) should be rebuilt using Microsoft Dynamics 365 (D365). The project is anticipated to take around two months, with an option to extend it by an additional four months.
Microsoft Dynamics 365 is a customer relationship management (CRM) solution, incorporating AI, which enables organisations to manage their stakeholder relationships. CloudSource is a Gold Microsoft Partner with extensive experience in delivering D365 solutions.
The Pensions Regulator is the public body with the responsibility for overseeing workplace pensions. It is based in Brighton and has around 800 staff. Its five core goals are:
- Security: Savers’ money is secure.
- Value for money: Savers get good value for their money.
- Scrutiny of decision-making: Decisions made on behalf of savers are in their best interests.
- Embracing innovation: The market innovates to meet savers’ needs.
- Bold and effective regulation: TPR is a bold and effective regulator.
The Bramble Hub / CloudSource proposal was ranked highest of the five proposals submitted. The contract was awarded under the Digital Outcomes and Specialists 5 framework.