Background

Belfast City Council is the local authority with responsibility for part of the city of Belfast, the capital and largest city of Northern Ireland. The Council serves an estimated population of 268,700 the largest of any district council in Northern Ireland. Belfast City Council is the primary council of the Belfast Metropolitan Area, a grouping of six district councils with commuter towns and overspill from Belfast, containing a total population of approximately 580,000.

The Requirement

Belfast City Council elected to completely redevelop their local government website in 2013 and in so doing chose to use the Activedition Content Management System and C2 as their implementation partner.

The Solution

C2 provided a range of professional services to facilitate the redevelopment, working closely with the Council team throughout to deliver a best in class website solution, conforming to: 

  • eGovernment (electronic government interoperability framework),

  • local government standards,

  • web accessibility factors, and

  • validates to W3C web standards

Our Approach

There was a need to focus heavily on the user journey to maximise transaction conversion and the overall end-user experience and to be task-orientated as recommended by SOCITM Better Connected 2012. Belfast City Council also required a redesign of the website to support increasing levels of access from smartphones and other mobile devices. The following images reflect the responsive design solution that C2 was contracted to deliver having first progressed a user centric design analysis phase:

Partner insight

C2 Software are Web Development and CRM Specialists. They implement Content Management Solutions (Activedition & SharePoint) and Microsoft Dynamics CRM for customer relationship and XRM for anything relationship management. Our capability includes connecting these platforms (front & back office) and integrating with other business applications e.g. financials, document management, social media, etc.

Bramble insight

Bramble Hub are specialists in helping ICT companies secure public sector contracts through UK Government frameworks. We have a large network of SMEs and niche specialists to meet all ICT requirements.

To find out more about being a Bramble Hub partner email us or phone 020 7735 0030