The Department for Environment, Food and Rural Affairs (Defra) has awarded a contract to Bramble Hub and our partner CloudSource for the development of a client-facing portal.
The work will be carried out using Microsoft Dynamics 365 and Power Platform, in order to build the following functionality:
- Customer enquiry FAQ feature
- Dynamics 365 case management process
- Power platform client-facing portal
- Performance reporting and analytics
The services will be delivered remotely, and include business analysis, project management, application testing, and cutover / go-live support. The contract also includes 12 months of ongoing support, and was awarded under the Crown Commercial Service G-Cloud Services Framework.
Defra is the government department with the responsibility for improving and protecting the environment, growing a green economy and sustaining thriving rural communities. The department also supports the food, farming and fishing industries.
CloudSource is a leading Microsoft Gold Partner with over a decade of experience, and a focus on Digital Transformation, Strategy and Delivery. The company guides organisations to achieve their full digital potential through harnessing the power of Microsoft Cloud Technology with Azure, Dynamics 365, Office 365 and the Power Platform.