Partner: InterNETalia
Background
North Tyneside Metropolitan Borough Council (NTMBC) provides the majority of local government services to businesses and the 200,000 residents in North Tyneside in Tyne and Wear.
The Requirement
From 1 April 2019, construction, housing repairs and maintenance services – currently delivered by a joint venture service provider – will return to the direct management of the council. As part of the transition to in-house services, the council issued a Statement of Requirements for a housing repairs and maintenance system.
Our Success
Bramble Hub and InterNETalia’s AccuServ Job Management system was selected and contracted via G-Cloud. The system enables NTMBC to manage its housing repairs and maintenance services and includes mobile apps, dynamic scheduling, stock control, van stock, job costing and dashboard reporting.