Company Introduction
Davies Technology Solutions offers a wide range of services designed to help businesses and public sector organisations transform through strategic use of technology. Our offerings include:
Digital Enablement & Innovation Projects: From large-scale AI-leveraging transformations to smaller business improvements, removing legacy obfuscations and powering efficiencies with bespoke solutions
Intelligent Automation: Accelerates processes, improves customer experience, transforms back-office operations, saves time and money, powers agentic AI, enables human connectivity at points of best use
Customer Lifecycle Optimisation: Optimising innovative touchpoints, leveraging intelligent feedback, prompting efficiencies and maximising revenue
Data and Compliance Tools & Training: Supports onboarding processes, ensuring compliance and data safety Contact Management Technology: Enhances customer interactions from the first contact and beyond
Claims Management Solutions: Award-winning technology specifically for managing insurance claims, including claims trackers, legal AI, video adjusting
Customer Experience Platform: Measures customer happiness across all contact channels and uses feedback to improve services Insight and Analytics: Tech-agnostic multi-channel analytics with speech to text, dashboard UIs and MI reporting
Employee Experience Development: Fosters a motivating and engaging work culture where customer and employee satisfaction go hand in hand
Davies Technology Solutions is a multi-award-winning professional services and technology firm with a proven track record over several decades of helping clients worldwide achieve their business goals through innovative solutions.
We work alongside private and public sector organisations operating within regulated markets to continually improve their propositions, optimise customer lifecycle engagement, achieve full compliance, enhance efficiency, ensure data security, power effective decision-making, boost resilience & growth, and manage and mitigate risk.
We offer a flexible mix of out-of-the-box and bespoke solutions from large-scale enterprise projects to modular process enhancement for clients within banking, insurance, financial services, and wealth management verticals, and within local and national government.
Our industry-focused tech-enabled services and specialist consultancy expertise create digital transformations and empower high-performing teams within client organisations to help them grow, innovate and future-proof their operations.
Solutions comprise application modernisation, bespoke digital creation, UX & Design, strategic consultancy, RPA, automated process discovery and mining, back office modernisation, legal and claims AI, borderau automation, anti-fraud, AML, KYC, KYB, SM&CR and PES regtech data & training solutions, complaints management, CX VOC, employee engagement, intelligent contact, document processing & data management via AI/machine learning throughout client lifecycle.
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Company details
Full Company name
Davies Technology Solutions
Website URL:
technology.davies-group.com/technology/
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