Company Introduction
IIZUKA has provided case management software to government, public and third sector customers across the UK and beyond through its Case Manager software for almost 20 years.
Case Manager is flexible, secure, reliable, cloud-based software designed to help customers manage a wide variety of case types, from supporting individuals with specific needs and issues, to investigating, recording and reporting on issues for government and regulatory bodies.
IIZUKA is ISO 14001, ISO 9001 and Cyber Essentials plus accredited and its staff are SC cleared.
Description of services:
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. Case Manager integrates with Microsoft Office 365 and Microsoft SharePoint to aid communications and collaboration. It will also integrate easily with existing e-forms or web portals, to allow for self-referral or self-reporting.
Case Manager Key Features
- Highly secure, web-based case management
- Comprehensive casework tools including notes, tasks, assignment
- Flexible workflow system with status management, triggers and alerts
- End-user rather than IT configurable
- Powerful management information reporting and dashboard capabilities
- Secure audit of all system access and interaction
- Document and letter generation from configurable mail merge templates
- Staff protection features including lone worker risk assessments
- Remote access
- Fully mobile version
Benefits
- Secure – relax, knowing your data is secure and protected
- Extremely quick to implement, start using the system almost immediately
- Online system means it can be accessed from anywhere
- Works with your existing business processes and workflow
- Improves ability to meet SLAs and KPIs
- Reduces administration overhead and costs
- Reduces cost of serving clients whilst improving service provision
- Manage complex and long-term cases with ease
- Comply to statutory reporting requirements effortlessly
Company details
Full Company name
IIZUKA Software Technologies Ltd
Address:
2 Church Court, Cox Street, Birmingham, B3 1RD
Contact Phone number:
0121 212 2030
Website URL:
Social accounts:
Company Linkedin account:
www.linkedin.com/company/iizuka-software-technologies-ltd
Company Twitter account:
Company Facebook account:
www.facebook.com/iizukasoftware
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