Artificial Intelligence
The much branded about term ‘Artificial intelligence’ essentially refers to ‘any human-like intelligence exhibited by a computer, robot, or other machine.’ (source ibm.com). In the past decade our contact with many organisations through voice activated telephone calls to direct you to the right department or through our words being completed as we search on websites AI has become part of everyday life, giving organisations the opportunity to reduce costs and provide more accurate and faster responses and results than ever before.